Formal — to staff
Vintage · Shop
You
この着物の衿にあるシミは、クリーニングで落ちそうな汚れですか？
このきもののえりにあるしみは、くりーにんぐでおちそうなよごれですか？
Is this stain on the collar of the kimono likely to come off with dry cleaning?
Romaji: Kono kimono no eri ni aru shimi wa, kuriiningu de ochisou na yogore desu ka? / Reply Romaji: Uun, furui abura yogore na no de, senmon no shiminuki ni dasanai to muzukashii kamo shiremasen.
Reply
うーん、古い油汚れなので、専門の染み抜きに出さないと難しいかもしれません。
うーん、ふるいあぶらよごれなので、せんもんのしみぬきにださないとむずかしいかもしれません。
Hmm, since it's an old oil stain, it might be difficult to remove unless you take it to a specialized stain removal service.
Gesture & etiquette
Point to the specific stain on the collar (eri) of the kimono without touching it forcefully.
Avoid rubbing the stain with your fingers as it can damage the delicate silk fibers of vintage kimonos.