Formal — to staff
Vintage · Shop
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この着物のシミなんですけど、クリーニングで落ちそうなものですか?
このきもののしみなんですけど、くりーにんぐでおちそうなものですか?
Regarding this stain on the kimono, do you think it would come out with professional cleaning?
Romaji: Kono kimono no shimi nan desu kedo, kurīningu de ochisō na mono desu ka? / Reply Romaji: Furui abura-yogore no yō desu ne. Senmon no shiminuki ni daseba, usukunaru kanōsei wa arimasu.
Reply
古い油汚れのようですね。専門の染み抜きに出せば、薄くなる可能性はあります。
ふるいあぶらよごれのようですね。せんもんのしみぬきにだせば、うすくなるかのうせいはあります。
It looks like an old oil stain. If you take it to a specialized stain remover, it might fade.
Gesture & etiquette
Gently and carefully point to the specific stained area of the garment.
Do not rub or apply water to the stain on vintage silk yourself, as it can ruin the fabric.
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