Formal — to staff
Vintage · Shop
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この着物のシミは、クリーニングすれば落ちそうなものですか？
このきもののしみは、くりーにんぐすればおちそうなものですか？
Does this stain on the kimono look like it would come off if I get it dry-cleaned?
Romaji: Kono kimono no shimi wa, kuriiningu sureba ochisouna mono desuka? / Reply Romaji: Furui shimi nanode, senmon no kuriiningu demo kanzen ni otosu no wa muzukashii kamo shiremasen.
Reply
古いシミなので、専門のクリーニングでも完全に落とすのは難しいかもしれません。
ふるいしみなので、せんもんのくりーにんぐでもかんぜんにおとすのはむずかしいかもしれません。
Since it's an old stain, it might be difficult to remove completely, even with professional cleaning.
Gesture & etiquette
Gently point to the specific stain on the kimono without rubbing or scratching the fabric.
Do not try to scratch or rub the stain with your finger in front of the staff, as it can damage delicate vintage silk.