Formal — to staff
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この着物のシミは、クリーニングで落ちそうなものですか？
このきもののしみは、くりーにんぐでおちそうなものですか？
Does this stain on the kimono look like something that would come out with cleaning?
Romaji: Kono kimono no shimi wa, kuriiningu de ochisou na mono desu ka? / Reply Romaji: Furui shimi na node, senmon no kuriiningu demo kanzen ni otosu no wa muzukashii kamo shiremasen.
Reply
古いシミなので、専門のクリーニングでも完全に落とすのは難しいかもしれません。
ふるいしみなので、せんもんのくりーにんぐでもかんぜんにおとすのはむずかしいかもしれません。
Since it is an old stain, it might be difficult to remove completely, even with professional cleaning.
Gesture & etiquette
Gently point to the stained spot with an open hand, avoiding touching the fabric directly if possible.
Do not pull, scratch, or rub the stained silk fabric with your fingers, as this can easily damage antique kimono fibers.