Urgent to Senior
Care · Emergency
You
転んでしまいましたか？痛いところはどこですか？動かさないで、このまま待っていてください。
ころんでしまいましたか？いたいところはどこですか？うごかさないで、このまままっていてください。
Did you fall? Where does it hurt? Don't move — please stay still just like that.
Romaji: Koronde shimaimashita ka? Itai tokoro wa doko desu ka? Ugokasanai de, kono mama matte ite kudasai. / Reply Romaji: Koko ga itai... / Ashi ga... / Daijoubu desu.
Reply
ここが痛い…… / 足が…… / 大丈夫です。
ここがいたい…… / あしが…… / だいじょうぶです。
It hurts here... / My leg... / I'm okay.
Gesture & etiquette
Crouch beside the senior immediately. Do a visual check from head to toe without touching. Call loudly for a colleague while maintaining eye contact with the senior. Keep your expression calm — fear on your face will amplify theirs.
After a fall, do not move the senior until injury is assessed. The instruction 'don't move' protects against worsening a potential fracture or spinal injury. Speak calmly — the senior's physical state and emotional state are both fragile. Call for help while keeping one hand near (not on) the senior.