Formal to Client
Workplace · Email
You
お問い合わせいただきありがとうございます。以下にご回答申し上げます。
おといあわせいただきありがとうございます。いかにごかいとうもうしあげます。
Thank you for your inquiry. I will respond to it below.
Romaji: O-toiawase itadaki arigatou gozaimasu. Ika ni go-kaitou moushiagemasu. / Reply Romaji: Hai, haiken shimashita. Arigatou gozaimasu.
Reply
はい、拝見しました。ありがとうございます。
はい、はいけんしました。ありがとうございます。
Yes, I've read your reply. Thank you.
Gesture & etiquette
Email context — structure the response as bullet points or numbered answers if there are multiple inquiry items. Clear formatting reduces follow-up emails and demonstrates professionalism.
「ご回答申し上げます」uses the highest formal humble verb form — appropriate for client-facing responses. Always lead with gratitude for the inquiry, then answer clearly and directly below. If the full answer requires time, acknowledge receipt first: 「ただいま確認中でございます」(We are currently confirming the details).