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14 scenarios · 14 phrases
Real Japanese phrases for hotel · accommodation situations. Each phrase is paired with its formal (keigo) and casual counterpart so you can pick the right register for who you're talking to. Tap any phrase to see audio, romaji, kana, the likely reply, and the gesture / etiquette note that goes with it.
Each phrase is crafted to native-quality standards, then reviewed by the operator for meaning, naturalness, and the formal/casual distinction before it ships.
Can you keep my luggage for a few hours after check-out?
Where is the ice machine? Can I use it anytime?
製氷機はどこにありますか？いつでも使えますか？
せいひょうきはどこにありますか？いつでもつかえますか？
Excuse me, the yukata size is a bit small, do you have other sizes?
Excuse me, my room's air conditioner (or heater) isn't working properly.
The bidet isn't working properly, and I don't understand how to use it. Could you please take a look?
Excuse me, this toilet's control panel is complicated, and I don't quite understand how to use it.
Can I leave my luggage before check-in / after check-out?
I'm not sure how to use this air conditioner remote control, but I'd like to set it to heating.
Which trash bin should I use for plastic bottles and cans?
Excuse me, where is the ice machine?
Excuse me, I don't know how to use this air purifier (humidifier). Could you please show me?
Where should I dispose of plastic bottles and cans?
Excuse me, how do I stop the water spray on this washlet?
I believe I booked a non-smoking room, but this room smells of cigarettes. Can I change rooms?