Hotel · Accommodation

Can you keep my luggage for a few hours after check-out?

Where is the ice machine? Can I use it anytime?

Excuse me, the yukata size is a bit small, do you have other sizes?

Excuse me, my room's air conditioner (or heater) isn't working properly.

The bidet isn't working properly, and I don't understand how to use it. Could you please take a look?

Excuse me, this toilet's control panel is complicated, and I don't quite understand how to use it.

Can I leave my luggage before check-in / after check-out?

I'm not sure how to use this air conditioner remote control, but I'd like to set it to heating.

Which trash bin should I use for plastic bottles and cans?

Excuse me, where is the ice machine?

Excuse me, I don't know how to use this air purifier (humidifier). Could you please show me?

Where should I dispose of plastic bottles and cans?

Excuse me, how do I stop the water spray on this washlet?

I believe I booked a non-smoking room, but this room smells of cigarettes. Can I change rooms?