Urgent to Senior
Care · Emergency
You
大丈夫ですよ。ここは〇〇です。私はずっとそばにいますよ。
だいじょうぶですよ。ここは〇〇です。わたしはずっとそばにいますよ。
You're alright. This is [place name]. I'll be right here with you.
Romaji: Daijoubu desu yo. Koko wa maru-maru desu. Watashi wa zutto soba ni imasu yo. / Reply Romaji: ...Sou... ka...
Reply
…そう…か…
…そう…か…
...Is that so...
Gesture & etiquette
If appropriate and welcome, gently place your hand on theirs. Maintain steady, warm eye contact. Do not tower over them — crouch or sit to be at their eye level. Speak softly and repeat the key words (their name, the place, your name) as needed.
When a senior is confused about where they are, gentle reality orientation — stating the place calmly and repeating your presence — can help them feel grounded. Speak at a slow, steady pace and avoid multiple questions at once. Stay calm yourself; distress in your voice amplifies theirs.