Urgent to Senior
Care · Emergency
痛みがあるんですね。わかりました。すぐに対応します。 — So you're in pain. I hear you. I'll take care of it right away. (Care · Emergency, Urgent to Senior, JLPT N4)
You
痛みがあるんですね。わかりました。すぐに対応します。
いたみがあるんですね。わかりました。すぐにたいおうします。
So you're in pain. I hear you. I'll take care of it right away.
Romaji: Itami ga aru n desu ne. Wakarimashita. Sugu ni taiou shimasu. / Reply Romaji: ...Onegaishimasu...
Reply
…お願いします…
…おねがいします…
...Please...
Gesture & etiquette
Move close and make steady, reassuring eye contact. A brief, gentle touch on the arm (if welcomed) reinforces the 'I hear you' message. Speak at the person's level — kneeling if they are in bed or a wheelchair.
Acknowledging pain with 「わかりました」before taking action is crucial — it tells the person they have been heard, which immediately reduces distress. Never move straight to problem-solving without this acknowledgment step. Speak calmly and keep eye contact throughout.