119番を呼びました。もうすぐ来ます。私はここにいますよ。 — I've called 119. They'll be here soon. I'm right here with you. (Care · Emergency, Urgent to Senior, JLPT N4)

Gesture & etiquette

Crouch or kneel to be at their eye level. Hold their hand if welcomed. Keep your own voice and breathing steady — controlled breathing helps calm both parties. Speak in short, clear sentences until help arrives.

119 is Japan's emergency ambulance number (消防署/救急). Communicating that help has been called is crucial for calming an anxious person. Say it simply and clearly without dwelling on severity. The most important thing you can do while waiting is maintain your calm presence — never leave the person alone.