痛いですか？どこが痛いか教えてください。今すぐ楽にしてあげますね。 — Are you in pain? Please tell me where it hurts. I'll try to make you more comfortable right now. (Care · Emergency, Urgent to Senior, JLPT N4)

Gesture & etiquette

Crouch or kneel immediately to their level. Make calm, steady eye contact. Let them guide your hand to the location of pain rather than touching speculatively. Adjust their position if needed — a repositioning to reduce discomfort shows practical care. Call for medical staff immediately if the pain is severe or accompanied by other symptoms. Record the complaint with time and location in your care notes.

When a resident expresses or shows signs of pain, identifying the location quickly is essential — 'doko ga itai' (where does it hurt) is your first information-gathering step. The reassurance 'ima sugu raku ni shite agemasu' (I will make you comfortable right now) provides immediate emotional relief. Always notify medical staff after responding to significant pain complaints.